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Donanımcılar Buraya Sürekli Mavi Ekran Aldığım Makina BSOD Eklendi. Donanımcılar Buraya Sürekli Mavi Ekran Aldığım Makina BSOD Eklendi.
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Müşterimin makinasında anakart sorunu vardı , h61m ds2 anakartı birebir değiştirdik, hdd değiştirdik, harici ekran kartı taktık. Power değiştirdik, 4+2 ram var.
Makina benchmarklarda sorunsuz geçiyor. Ama kullanımda aralığı belli olmayan bir süre zarfında mavi ekran vererek kapanıyor. Sistemin hijack vs tüm raporlarını aldım.
Sadece 4gb ram varken, denedim kapandı, şuan sadece 2gb ram ile çalıştırıyorum bakalım donanım uzmanlarını bekliyorum :)
1-Hijack This Raporu.Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 13:40:30, on 31.01.2017 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18057) Boot mode: Normal Running processes: C:\Program Files (x86)\USB Disk Security\USBGuard.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\SAi\PhotoPRINT UV 11 AW Cloud Edition\Program\App2.exe C:\Program Files (x86)\PrinterManager\PrinterManager.exe C:\Users\HUNBASKI\Downloads\HijackThis.exe C:\Windows\SysWOW64\DllHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_121\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_121\bin\jp2ssv.dll O4 - HKLM\..\Run: [USB Security] C:\Program Files (x86)\USB Disk Security\USBGuard.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'Local Service') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'Local Service') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: Foxit Reader Service (FoxitReaderService) - Foxit Software Inc. - C:\Program Files (x86)\Foxit Software\Foxit Reader\FoxitConnectedPDFService.exe O23 - Service: Google Güncelleme Hizmeti (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Güncelleme Hizmeti (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing) O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: SAiAdmin - SA International - C:\Windows\SysWOW64\SAiAdmin.exe O23 - Service: SAiDownloader - SA International - C:\Program Files (x86)\SAi\PhotoPRINT UV 11 AW Cloud Edition\Program\SAiDownloaderVistaUI.exe O23 - Service: SAiDownloaderVista - SA International - C:\Windows\SysWOW64\SAiDownloaderVista.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Sentinel Keys Server (SentinelKeysServer) - SafeNet, Inc. - C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 6405 bytes
BSOD RAPORU================================================== Dump File : 013117-18314-01.dmp Crash Time : 31.01.2017 13:15:04 Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffffcf0`63f018e8 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff800`02b52602 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+74200 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.19018 (win7sp1_gdr.150928-1507) Processor : x64 Crash Address : ntoskrnl.exe+74200 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\013117-18314-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 276.280 Dump File Time : 31.01.2017 13:16:08 ================================================== ================================================== Dump File : 012617-51027-01.dmp Crash Time : 26.01.2017 12:12:04 Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA Bug Check Code : 0x00000050 Parameter 1 : fffff880`013b4008 Parameter 2 : 00000000`00000000 Parameter 3 : fffff800`028c87a2 Parameter 4 : 00000000`00000000 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+184008 File Description : NT Dosya Sistemi Sürücüsü Product Name : Microsoft® Windows® İşletim Sistemi Company : Microsoft Corporation File Version : 6.1.7600.16385 (win7_rtm.090713-1255) Processor : x64 Crash Address : ntoskrnl.exe+74200 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\012617-51027-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 272.152 Dump File Time : 26.01.2017 12:13:27 ==================================================
Shephard tarafından 31/Oca/17 16:09 tarihinde düzenlenmiştir -
Tam ramlerden birisi bozulmuştur diyecektim ama benchmarklardan geçiyor diyorsun. Ram kullanımını 100%'e ulaştırıp bir denedin mi?
Yada diğer 2gb'lık rami takıp çalıştır bakalım bsod verecek mi?
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Yada iş yerinde denedin mi ? Evin elekttrik aksamındanda olabilir yada kasadaki bi oksitten başıma geldi tavsiyem anakartı kasa dışında dene masaüzerinde birleştir herşeyi dene
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En önemlisini vermemişsin. Windowsun BSOD logları. Aşağıdaki programla bakalım:
http://www.nirsoft.net/utils/blue_screen_view.html
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makinayı safe mode de aç bırak gelmez ise işletim sistemini değiştir.
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makinaya 2-3 felan format attım, işletim sistemi kaynaklı değil arkadaşlar.
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abi bsod loglarını vermeden kimse o hijackten donanım olayını veya mavi ekran olayını anlamaz ^^
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YeniHarman bunu yazdı
En önemlisini vermemişsin. Windowsun BSOD logları. Aşağıdaki programla bakalım:
http://www.nirsoft.net/utils/blue_screen_view.html
mavi ekran aliyorsan, en ayrintili bilgiyi bu nirsoft programi verecektir...
sonrasinda belki sorun kesin olarak anlasilir ve ondan sonrada belki cozulebilir.
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baristbt bunu yazdı
abi bsod loglarını vermeden kimse o hijackten donanım olayını veya mavi ekran olayını anlamaz ^^
^^ al hocam bsod raporu bu.================================================== Dump File : 013117-18314-01.dmp Crash Time : 31.01.2017 13:15:04 Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffffcf0`63f018e8 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff800`02b52602 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+74200 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.19018 (win7sp1_gdr.150928-1507) Processor : x64 Crash Address : ntoskrnl.exe+74200 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\013117-18314-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 276.280 Dump File Time : 31.01.2017 13:16:08 ================================================== ================================================== Dump File : 012617-51027-01.dmp Crash Time : 26.01.2017 12:12:04 Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA Bug Check Code : 0x00000050 Parameter 1 : fffff880`013b4008 Parameter 2 : 00000000`00000000 Parameter 3 : fffff800`028c87a2 Parameter 4 : 00000000`00000000 Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+184008 File Description : NT Dosya Sistemi Sürücüsü Product Name : Microsoft® Windows® İşletim Sistemi Company : Microsoft Corporation File Version : 6.1.7600.16385 (win7_rtm.090713-1255) Processor : x64 Crash Address : ntoskrnl.exe+74200 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\012617-51027-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 272.152 Dump File Time : 26.01.2017 12:13:27 ==================================================
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Ram 4 luk raminde bad sector var.
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abü azıcık google gezdim direk 3 ihtimal demişler : ram problemli , harddisk problemli çok düşük olmakla beraber cpu problemli.
anahtar kelime "ntoskrnl.exe+74200" lakin yine ramde bitiyor sanırım olay. başka işletim sistemi misal win10 denedin mi ? bütün ramlerle memtest86 yaptın mı ?
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